I live in a district of Shenzhen, you know, the most technologically advanced city in China. This is 2015, right? Well, it rained big time last week. Internet goes offline. Call China Telecom, get the usual, "Refresh your monitor. Restart your computer. Disable/re-enable your network adapter, pray..."
Yesterday afternoon, same deal. No Internet all afternoon and evening. Contacted the "customer service" rep again this morning and same routine as above. It just so happens that the wife was going out this morning and a CT tech was outside doing a jump-rope routine with the wires. She said we had no Internet. He said it was because of the rain, the wires were wet and he was replacing the split/cracked wires. Internet again half an hour later.
Rained again this afternoon. Modem turned into a disco ball of flashing and colours. No Internet. Connect for 15 seconds to lure me back to the computer, cuts off and does the flash dance again. Nope back on, no, dropped, on/off, repeat ad infinitum.
Even while authoring this rant, the connection dropped yet again (and it stopped raining over an hour ago).
Do you also suffer from such profanity-inducing "service" that you pay for?